Why do I receive payment reminders?
Read here what those emails are that you receive in your inbox.
By Yvan Watchman Updated
2 weeks before your service expires, an invoice is automatically created by our payment system. This is also sent by email.
If your server expires and no payment has been received yet, multiple reminders will be sent. These are those invoice reminder emails.
If you don't want to renew your service, you can cancel it in the client panel.
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Where can I find my invoices and how do I download them?
All your invoices are in the client area under Billing and My Invoices. Open an invoice and download or print it with one click.
How do I upgrade or downgrade a service?
Move your service to a bigger or smaller package via Upgrade and the Upgrade/Downgrade page in the client area.
How do I cancel my service?
Cancel a service in the client area with Request Cancellation and choose whether it takes effect immediately or at the end of the billing period.
How do I pay an outstanding invoice?
Pay an outstanding invoice in the client area via My Invoices, or pay all your unpaid invoices at once with Mass Payment.