Articles
Can I run Node.js, Python or websockets on webhosting?
Our webhosting is built for PHP websites. Node.js isn't officially supported, Python isn't offered, and for websockets we recommend a VPS.
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Can my website connect to an external database or server?
Outgoing connections from your webhosting are usually possible. To reach your database from outside, add the IP address as an Access Host.
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How can I change my account password?
How to change your DirectAdmin login password and keep your account secure.
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How can I create and manage MySQL databases?
How to create MySQL databases, manage users, and use phpMyAdmin in DirectAdmin.
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How can I install SSL certificates for my domain?
How to install SSL certificates for your domain, including Let's Encrypt, in DirectAdmin.
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How can I manage DNS settings for my domain?
How to edit DNS records (A, MX, CNAME, etc.) for your domain in DirectAdmin.
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How can I monitor my website's resource usage?
How to monitor bandwidth, disk space, and other resource usage for your webhosting.
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How do I add SSH keys to my account?
How to add SSH keys to your DirectAdmin account for passwordless SFTP and SSH login.
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How do I back up and restore my website data?
How to create backups and restore website data in DirectAdmin.
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How do I change the PHP version or PHP settings?
You choose the PHP version and settings such as memory_limit and max_execution_time yourself in DirectAdmin, in CloudLinux's PHP Selector.
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How do I create and manage email accounts?
How to create email accounts, forwarders, autoresponders, and spam filters in DirectAdmin.
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How do I install WordPress with Installatron?
Install WordPress in a few steps with Installatron in DirectAdmin. Note: Installatron's automatic backups count towards your disk space.
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How do I link my domain to my webhosting package?
Read here how to link your domain to your Webhosting Package.
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How do I set up domain pointers or aliases?
How to set up domain pointers and aliases to redirect or alias domains in DirectAdmin.
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How do I set up SFTP for my website?
How to connect via SFTP using your DirectAdmin credentials for secure website file access.
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How do I upload and manage website files?
How to upload and manage website files using the File Manager, permissions, and organization in DirectAdmin.
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I can't log in to DirectAdmin or webmail
DirectAdmin or webmail won't load, or keeps refusing you? Usually your IP address was blocked after failed logins. Here's how to find the cause.
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I cannot reach my website, what now?
Read here how to solve problems when your website is no longer accessible.
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I manage my DNS at Cloudflare: which records and SSL setting do I need?
Your website on our webhosting with DNS at Cloudflare: which A, MX and TXT records you need, why the mail record must be DNS only and which SSL mode to choose.
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My email goes to spam or is rejected: SPF, DKIM and DMARC
Does your email end up in spam or get rejected? Check SPF, DKIM and DMARC for your domain and keep the sending limit of 500 emails per day in mind.
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My IP is blocked in DirectAdmin, what now?
Entered the wrong password too often and your IP is blocked in DirectAdmin? Wait 4 to 24 hours or open a ticket to have the block lifted.
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My website or email account has been hacked or is sending spam
Is your email account sending spam or has your website been hacked? Here's how to change your passwords, turn your account back on and restore a clean backup.
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When should I consider a managed VPS?
When shared webhosting might not be enough and how a managed VPS with a control panel can help.
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Why is SFTP more secure and faster than FTP?
Why SFTP is more secure and often faster than FTP for transferring website files.
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